Introduces business performance excellence (BPE) including history of Quality Sciences, Six Sigma, and Deming's Theory of Profound Knowledge. Addresses use of strategic planning, policy deployment, and Total Asset Utilization to exceed customer requirements and maximize profitability. Addresses topics strategically and tactically through case analysis, field study, and experiential learning. Non-EMP students require instructor permission. Prerequisites: Restricted to graduate students in Engineering Management Program (EMEN) or to Graduate Certificate Engineering (CRTGE) students only.
